LotLoop — Privacy Policy

Effective date: November 15, 2026
Published by: CrossTrade Contracting LLC, Ariton, Alabama, USA
Contact: info@crosstradecontracting.com

LotLoop is a rental management app for tenants and property owners of RV parks, mobile home parks, and rental lots. Tenants use it to view their balance, pay rent, and manage their rental; owners and managers use it to run their property. This policy explains what information the service handles and why.

Information we collect

• Account information: your name and email address, used for passwordless email sign-in.
• Rental information: the property and lot you rent, your lease details, charges, balance, and payment history.
• Application information: if you apply for a rental through LotLoop, the information you provide on the application, which is shared with the property owner or manager you are applying to.
• Contact details you provide: such as a phone number for account or maintenance notices.

Payments

Rent and fee payments are processed by Stripe. Your card or bank account details go directly to Stripe and are never stored on our servers. We keep a record of the payment amount, date, and status so your balance is accurate.

How information is used

• To run your rental account: show balances, post charges, and record payments.
• To send account notices, receipts, and reminders.
• To let the owner or manager of the property you rent administer that property.

We do not sell your personal information, and we do not use it for advertising.

Who can see it

• You can see your own account information.
• The owner or manager of the property you rent can see the rental information for their property.
• Service providers that make LotLoop work — Stripe (payments) and our hosting providers — process information only to provide the service.

Retention and deletion

Rental and payment records are kept while your account is active and as long as needed for bookkeeping and legal requirements. To ask for your information to be corrected or deleted, email info@crosstradecontracting.com.

Changes to this policy

If this policy changes, the updated version will be posted at this same address.